Handling of Your Address and Purchase Information according to GDPR

As of May 25, 2018, the new General Data Protection Regulation (GDPR) applies, a unified law introduced to ensure common rules across all of Europe. GDPR replaces the Swedish Personal Data Act (PUL) that has been in effect since 1988. The purpose of GDPR is to ensure that all organizations, retailers, and companies take increased responsibility for the handling of their customers’ personal data. To give you insight into how we handle your information, we have compiled the following details:

Who is responsible for processing your data:

Satvision is responsible for the processing of the personal data you, as a customer, provide to us. This information is used to manage your purchases and to tailor marketing, if you have subscribed to our newsletter. Your privacy is important to us, and we want you to feel safe with how we handle your information.

How your data is used:

We process your personal data according to the following principles:

To complete your order, we store your name, address, email address, and phone number.
To ensure delivery of goods, we share your address with selected third-party partners such as DHL, Postnord, PayPal, Resurs Bank AB, Reco, and Prisjakt.
According to the Accounting Act, we store your purchase information for 7 years.
You have the right to request deletion of your data at any time, with certain limitations according to the Accounting Act.
If you have complaints, you can contact the supervisory authority.
If we have received information about you from another source, you have the right to know the source of that information.
Through our newsletter, we may tailor offers based on your information with us, and you have the right to receive information about the basis of these offers.
You have the right to obtain a summary of all the information we have about your account.

The information we process includes:

• Name / Company name
• Contact person
• Email address
• Username
• Purchase, payment, and order history
• Delivery address
• Invoice address and phone number

How long we store the information:

We retain your data for as long as necessary to fulfill our obligations to you and according to statutory retention periods.

How we handle business contacts:

To better serve you, we handle personal data within the following functions:

• Sales department
• Central administration

We strive to handle your information securely and to follow the guidelines established by GDPR. If you have any questions or wish to make changes regarding your personal data, please contact your sales representative or our customer service.